Frequently Asked Questions
Got questions? We’ve got answers.
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Where is Anava Health available?
We’re active in most states and growing fast. Our pharmacy partners ship to nearly all 50 states as long as a provider is licensed in your state to review your care.
Not sure if you’re eligible? Start your intake and we’ll confirm before any charges are finalized.
How does it work?
1. Submit your intake (The Weight Loss & Wellness Quiz!)
2. Choose your plan(s)
3. A licensed provider reviews your medical history & selected plan (No video visit required!)
Note: Please allow 24 to 48 business hours for provider review and approval. Prescriptions are not auto-issued. In accordance with laws regarding prescriptions, a licensed provider must review your medical history/intake prior to issuing a formal prescription.
4. If approved, your meds ship straight to you from a 503A/503B compounding pharmacy
What’s the shipping & processing timeline?
• Pharmacy Processing: 3-5 business days
• Shipping: Overnight or 1–2 business days, per pharmacy method (cold-packed if needed)
PLEASE NOTE: DURING HIGH VOLUME, PROCESSING TIMES WILL BE POSTED ON THE WEBSITE BANNER.
How do refills work?
Patients can refill by submitting a prescription request on our website, and/or contacting their care team via their patient portal in Spruce Health: http://www.spruce.care/anavahealth
Do I need insurance?
No insurance needed. All pricing is upfront, with no surprise fees.
Are these real GLP-1 medications?
Yes, compounded medications from licensed U.S. pharmacies (503A/503B).
Prescriptions follow FDA and state regulations and are written based on clinical need.
Not all compounds are available in every state, but we’ll let you know if there’s an issue.
Can I switch or cancel plans?
Totally. No contracts, no commitments, no penalties. You’re in control.
Will my meds always come from the same pharmacy?
Usually yes — but we partner with multiple accredited U.S. pharmacies to avoid delays.
If we need to switch fulfillment, we’ll let you know. No surprises. No ghosting.
Is this safe & legal?
Yes. All prescriptions are issued by licensed providers and filled by regulated pharmacies under section 503A per the FDA. Every plan is customized and reviewed based on clinical need—no mass production.